Abstract: |
Type 2 Diabetes Mellitus (T2DM) is a chronic condition affecting the geriatric population globally. Studies show that T2DM will affect approximately 642 million people worldwide by 2040. Maintaining optimal blood glucose levels (BGL) is the crux of T2DM care. T2DM care involves sufficient pursuit of physical activity, healthy diet, medication adherence, and periodic monitoring of BGL. Thus, self-management by adopting healthy lifestyle behavior choices from the patient's side is integral for T2DM care.
Advancements in medical technology have enabled the implementation of mobile health (mHealth) for remote self-management of chronic conditions. Various features such as self-monitoring, feedback, and reminders can be included in a mHealth solution thus facilitating self-management behaviors in the patient. To adopt and sustain healthy behaviors, engagement of the user with the digital health intervention is crucial and studies have also shown that user engagement is a precondition for achieving health effectiveness. Engagement is defined as the quality of the user's experience with technology and focuses on understanding how the user interacts with the technology.
In our project, we aim to develop a clinical and evidence-based mHealth smartphone application (app) that would support T2DM patients in maintaining their BGL levels within the target range through the adoption of healthy lifestyle behaviors through remote monitoring and coaching. The CeHReS roadmap is being adopted in the development of the proposed app. As the first step in this project, we aimed to understand the factors influencing user engagement with a T2DM management app.
For this purpose, we conducted a stakeholder discussion consisting of a panel of experts. The expert panel consisted of 5 members with expertise in the areas of eHealth, behavior change, Artificial Intelligence, app development, and T2DM. This expert evaluation was conducted by showing the panel members some of the interfaces designed (The scope of these initial interface design processes is not the focus of this abstract) in the form of wireframes and gathering their views on the scope of user engagement through a questionnaire and panel discussion. Based on the insights gained from the expert evaluation, a decision to conduct a literature study was taken. For this purpose, 10 papers focusing on T2DM, mHealth,eHealth, telemedicine, and engagement were identified from JMIR (open source).
The results from the expert stakeholder discussion and literature study identified 9 factors affecting patient engagement with a T2DM mHealth intervention. The factors can be grouped into the sociodemographic category. Health illiteracy, digital illiteracy, education level, income level, age, ethnicity, residence, cultural awareness, and clinician presence are the factors. It was also evident from the analysis of the results that the factors are interrelated to each other. As the next step in this project, the results obtained from this small study have been taken as input to further optimize the interface designs and are currently in the app development phase. With this developed functional prototype, we aim to conduct a longitudinal user evaluation study with T2DM patients belonging to different age groups, education levels, income levels, and ethnicity. This user evaluation will focus on the usability, user experience, and effectiveness of the app. |